Payout Status
From when you request a payout to when your payee receives the money, the Payout follows a set of statuses. In this section, we give a brief explanation of these statuses.
The following table describes all possible statuses in the Payout lifecycle.
| Status | ID | Description |
|---|---|---|
RECEIVED | 5 | Initial status. The payout request is received and validated for structure (for API-based payouts). The system verifies that your account has enough balance before proceeding. For design details, refer to the Payouts API. |
VALIDATED | 6 | The payout structure and balance are valid. During this phase, Bamboo checks if the payout requires manual review based on the payee’s payment limit and the Sanction screening process. |
HELD | 7 | The payout is temporarily on hold for manual review following the validations performed in the previous step. |
PENDING | 2 | The payout and payee have passed all validations and are ready to be sent to the Banking Connection. |
PROCESSING | 3 | The payout has been received by the Banking Connection. The time before moving to Paid depends on the country and selected payment method. |
PAID | 1 | The payout has been successfully processed by the Banking Connection. Your balance is updated accordingly. |
REJECTED | 4 | The payout was processed but not approved by the Banking Connection. Your balance reflects the corresponding update. |
DECLINED | 8 | The payout was rejected due to structure validation or internal reasons. |
Updated 29 days ago