Bamboo Payments Panel

The Bamboo Payments Panel is a web platform designed for day-to-day payment operations management. Through this interface, merchants can monitor their transactions in real-time, manage refunds, and generate payment links for their customers.

Available Languages: English, Spanish and Portuguese.

The sign-in screen is your gateway to the system.

Accessing the Panel

To access the Panel, follow these steps:

1. Enter your email address in the “Email” field
2. Enter your password in the “Password” field
3. Click the green “Sign In” button to log in
4. 
   

Password Recovery

If you’ve forgotten your password:

1. Click on the “Create / Reset Password?” link located at the bottom of the form
2. Enter your email address

Migrating from SiemprePago

Activation Process

1. Bamboo will activate merchant accounts to enable access to the new panel
2. Each user within the merchant’s organization automatically receives an email containing:
   1. Access link to the new Panel
   2. Temporary password (valid for 1 year)

First Access

1. Access using the received link
2. Sign in with your usual email and the temporary password (expires one year after activation)
3. The system will prompt you to change your temporary password to a new one