Payout Report

The Payout report shows the list of requested Payouts regardless of status and lets you search for a specific payout.

To navigate the Payout report, open your Merchant console and select Payout, then Payouts Report.

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On this screen, you have two sections: Filters and Payout list.

Filter section

In the first section, you have the search criteria where you can combine one or more attributes to search a given Payout.

Click the Filters button to show all available filters.

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You can include and combine any of the following parameters as search criteria.

  • Creation date range - By default, the range is set from three to one day before the current date.
  • Payout Id
  • Reference
  • Country
  • Final status
  • Bank name

In addition to fixed search parameters mentioned before, you can select an attribute in the Description field and define an operator (Is, Includes, Greater than, Lesser than) to compare against a value. You have available the following parameters:

  • Payout ID
  • Merchant Reference
  • Merchant Name
  • Merchant Input Amount
  • Payee Name
  • Payee Document Number
  • Exchange Rate
  • Payout Local Amount
  • Bank Code
  • Bank Branch
  • Bank Account Number
  • Bank Account Type
  • Payment Date
  • Status Update
  • Reason
  • Real Bank Rejection Reason
  • Payment Reason
  • Batch Status ID

  • Furthermore, you can use the Download button at the bottom of the section to get an Excel file with the search results.

    Payout list section

    In the Second section, you find the list of payouts requested. By default, The Payout list section shows all the payout you have requested in all your accounts, you can filter by a given account using the Account combobox in the top right corner.

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    In this section you have the following columns:

    ColumnDescription
    IdUnique number generated by Bamboo to identify the Payout.
    ReferenceIdentifier you choose in the request to identify the Payout.
    Creation DateThe date when the system created the Payout.
    StatusThe most recent status of the Payout. For more information, refer to Payout status.
    PayeeName of the third-party benefit of the Payout.
    CountryCountry of the payee.
    Source AmountAmount of the Payout in the source currency.
    Target AmountAmount of the Payout in the target currency.

    To see the details of a payout, click it in the table. The following window appears.

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    Click the More details button for further details of the Payout and its status log.

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    Last modified September 19, 2024

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