Payout status
The following diagram represents the status of a payout:
Received: This is the initial status. Once you request a payout, we validate the Payout structure (for Payouts requested through API) and create it in our system. For more information about the design, refer to Payouts API.
Furthermore, we validate that your account has enough balance before moving to the following state; otherwise, the request will be declined.Validated: This status indicates that the Payout has a valid structure and your account has enough funds to cover the Payout amount and the fee (in case you assume it). We define whether the Payout needs a manual review under two criteria during this status: first, the limit of payments received by the payee, and second, the sanction screening process.
Held: This status indicates that the payout is under a manual review from our side due to the validations performed in the previous step.
Pending: This status indicates that the payout and the payee have met all the validations required, and it is about to be sent to the Banking Connections.
Processing: The Banking Connection has received the payout; the time before moving to Paid status depends on the country and selected payment method.
Paid: The Banking Connection has processed the Payout and is approved. In this status, we update your balance with the transaction values.
Rejected: The Banking Connection has processed the Payout and is not approved. In this status, we update your balance with the transaction values.
Declined: The payout was rejected due to structure validation or internal reasons.
